Terms and Conditions

About us

This web site is owned and operated by Lite-Box Imagery Ltd. who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please do so using the details below.

Booking & Deposits

Making a booking could not be easier. Just call us during office hours on 01202 622 333 and make your photoshoot appointment.

​As part of your booking you will have two appointments; your photography session and a private cinematic viewing. Your cinematic viewing appointment is made at the end of your photography session. Both appointments are subject to a 72 hour cancellation notice.

If 72 hours notice is not given to change or cancel either appointment then a £25 cancellation fee will be charged using the card details provided at the time of your booking.

 

Prices 

Lite-Box Imagery Ltd reserves the right to change prices at any time without prior notice. All prices are including VAT.

Online Product Images and Descriptions

Images on the site may differ slightly from the products supplied. In such an event, the product supplied by Lite-Box Imagery Ltd will still be fit for the purpose of its intended use.

Delivery Schedule

All orders are placed once payment has been received in full. On average products are delivered to our offices within 4-6 weeks where they will be checked for quality by us. Once your order has been approved by us you will be contacted to come and collect it from our offices.

Tax Charges

Please note that all prices are inclusive of VAT.

 

Credit Card Security

Your security against fraud and identity theft is of paramount importance to us. All online transactions paid for by credit or debit card are processed via WorldPay or Booksy (our online booking platform) secure servers to ensure total peace of mind. We do not hold any payment details apart from when an agreed payment plan is in place. In this instance we follow all guidelines as set out by the Data Protection Act 2018.

We accept payments from the following card types as well as cash at the point of order:

  • Visa
  • Mastercard
  • Visa Electron
  • Visa Debit
  • PayPal

Liability

We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include losses related to any business of yours, such as loss of profits or business interruption; neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.

 

Children & Property

Please note it is the responsibility of the parent/carer/guardian to supervise children at all times. Lite-Box Imagery Ltd cannot take any responsibility for children or your property whist in the studio. We have taken reasonable measures to ensure everyone is safe.

 

Clients Own Cameras & Recording Devices

Cameras, mobile phone cameras and camcorders are NOT permitted during any session in the studio.

Reaching Us

If you need to reach us, please do so using the details on our contact page.

Returns Policy

Lite-Box Imagery do not accept returns except for in the instance of incorrectly supplied items or damaged items. If this is the case they will be replaced at no extra charge to the Client.

Errors and omissions excepted

 

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: hello@lite-boximagery.co.uk

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